Flexible Engagement, Faster Delivery
Alongside traditional engagements, our Token Packages let you purchase engineering time up-front and use it as needed — ideal for rapid reviews, commissioning support, or short bursts of specialist advice. No re-scoping, predictable cost, and continuity with the same team.
How It Works
Each token equals one hour of H2WISE professional service time.
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Technical advisory and peer review
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Data logging interpretation and diagnostics
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Drawing or schematic review
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On-site commissioning and testing
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Meetings, design input, or risk assessments
Tokens can be purchased as once-off or renewing packages. Renewing packages provide added value through bonus tokens, longer expiry, and rollover options.
Why Clients Choose Tokens
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Predictable costs – no re-scoping or hidden fees
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Faster engagement – work starts when you need it
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Ongoing continuity – the same team, familiar with your systems
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Discounts & bonuses for commitment
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Time charged in 6 minute blocks, allowing for short phone calls & emails
Title | Tokens | Expiry | Price | Renewal |
|---|---|---|---|---|
Appetiser (One-Hour Intro) | 1 | No expiry | $420 | Designed for first-time clients to experience H2WISE advisory without commitment — non-expiring and fully redeemable toward a larger package within 3 months. |
Bronze | 10 | 6 months | $3,800 | No renewal benefits. |
Silver | 25 | 12 months | $9,375 | +10% bonus tokens if renewed before expiry. |
Gold | 50 | 18 months | $18,250 | +10% bonus tokens if renewed before expiry + carry-over of 10 unused tokens. |
Platinum | 100 | 24 months | $35,000 | +15% bonus tokens + full carry-over of unused tokens + priority scheduling. |
Prices in AUD, excluding GST.
Renewal, Upgrade, Downgrade & Reactivation
Renewal
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Packages renewed less than 30 days before expiry receive the applicable bonus token credit (10–15%) of the new package purchased.
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Renewal resets the expiry date based on the selected package duration.
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Renewal reminders are automatically sent 30 days before expiry.
Upgrade
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Clients may upgrade to a higher package tier at any time before expiry.
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Unexpired and unused tokens are credited toward the upgraded package at their original purchase value.
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The new package’s expiry period begins from the upgrade date, replacing the previous expiry.
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Any unused bonus tokens carry forward to the upgraded package.
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Upgrades can also move from Once-Off to Renewing packages.
Downgrade
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Downgrades do not carry the benefits of reactivation of expired tokens.
Reactivation
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Expired tokens may be reactivated within 3 months of expiry at 50% of original cost, valid for 25% of the original remaining hours, by purchasing the same package again or an upgrade.